Securing and optimizing modern Microsoft cloud environments.

I help organizations manage, secure, and improve Microsoft 365 environments across identity, endpoints, collaboration, infrastructure, and cloud security.

8+ Years MSP Experience
4,500+ Mailboxes Migrated
43% Vulnerability Reduction

Background & Profile

About Me

I am a Microsoft 365 and Cybersecurity Engineer with 7+ years of experience working in managed service provider environments. My experience spans Microsoft 365 administration, identity and access management, endpoint security, cloud monitoring, infrastructure, networking, automation, and client-facing technical support.

Working in MSP environments has required me to support the full IT lifecycle—from frontline user support and workstation troubleshooting to Microsoft 365 administration, identity management, endpoint protection, cloud security, and infrastructure projects.

My primary specialization is Microsoft cloud security and modern workplace engineering. I work with technologies including Entra ID, Intune, Defender, Microsoft Sentinel, Exchange Online, SharePoint, Teams, OneDrive, Conditional Access, and PowerShell.

I enjoy turning complex IT environments into secure, manageable, and reliable systems.

Core Competencies

Areas of Expertise

Comprehensive technical capabilities built across years of enterprise and managed service provider delivery.

Microsoft 365

Administration and optimization of Exchange Online, SharePoint Online, Teams, OneDrive, Power Automate, and Microsoft 365 tenant environments.

Identity & Access Management

Entra ID, Active Directory, Azure AD Connect, Conditional Access, MFA, SSO, RBAC, and hybrid identity management.

Endpoint Security

Intune, Windows Autopilot, Defender for Endpoint, Defender for Business, EDR, ASR policies, compliance, and vulnerability management.

Security Monitoring

Microsoft Sentinel, Azure Log Analytics, KQL, security workbooks, centralized logging, threat monitoring, and incident visibility.

Infrastructure & Networking

Windows Server, DNS, DHCP, TCP/IP, LAN/WAN, VPNs, firewalls, Wi-Fi, workstations, backup, and disaster recovery.

Automation

PowerShell, JSON, API integrations, software deployment, patching, device management, and repetitive-task automation.

MSP Operations

Multi-tenant administration, SLA management, ticket escalation, RMM platforms, vendor coordination, documentation, and client communication.

Technical Delivery

Migration planning, system implementation, security assessments, client training, adoption campaigns, SOPs, and technical documentation.

Portfolio Work

Selected Projects

Selected examples of Microsoft cloud, cybersecurity, endpoint, and infrastructure work delivered in managed service provider environments. Client names and sensitive technical information have been excluded for confidentiality.

Migration

Microsoft 365 Tenant Migration

Migrated more than 3,000 mailboxes from Google Workspace and other IMAP platforms to Exchange Online.

Key Result:

More than 3,000 mailboxes migrated with minimal disruption and no reported data loss.

Microsoft 365 Exchange Online Google Workspace PowerShell
Cloud Infra

Exchange Server to Online Migration

Migrated more than 1,500 mailboxes from Exchange Server 2007 and Exchange Server 2010 to Exchange Online.

Key Result:

Completed a large-scale migration while minimizing business disruption.

Exchange Server Exchange Online Active Directory
Endpoint Security

Intune & Windows Autopilot Deployment

Implemented modern endpoint management using Microsoft Intune, Windows Autopilot, compliance policies, and Conditional Access.

Key Result:

Reduced device deployment time to approximately 30 minutes per device and improved endpoint standardization.

Microsoft Intune Windows Autopilot Entra ID PowerShell
Cybersecurity

Microsoft Defender Security Improvement

Deployed and tuned Microsoft Defender for Endpoint and Defender for Business across a managed endpoint fleet.

Key Result:

Reduced critical endpoint vulnerabilities by 43%.

Defender for Endpoint EDR ASR Vulnerability Mgmt
Monitoring

Microsoft Sentinel Monitoring Environment

Centralized endpoint, identity, network, microservices, and Defender logs in Azure Log Analytics and Microsoft Sentinel.

Key Result:

Established a centralized monitoring environment for security events, network performance, device health, and application issues.

Microsoft Sentinel Azure Log Analytics KQL Entra ID
Automation

PowerShell & Endpoint Automation

Automated application deployment, software updates, device administration, and routine maintenance.

Key Result:

Achieved an 87% fleet-wide patch compliance rate and reduced manual administration.

PowerShell Microsoft Intune JSON Windows

Career History

Professional Experience

MSP Level 2 Technician

T3 Computer Services LLC
July 2026 – Present
  • Provide advanced L1/L2 technical support across Microsoft 365, SharePoint Online, Exchange Online, Outlook, Entra ID, Intune, Windows 365, and Defender for Endpoint.
  • Administer Active Directory, MFA, Conditional Access, endpoint configurations, and Microsoft 365 security controls.
  • Investigate and resolve user, device, identity, connectivity, and cloud-service incidents.
  • Support backup, disaster recovery, and contingency-planning activities.
  • Assess physical and technical security risks.
  • Collaborate with customers and technical teams on digital transformation projects and system implementations.

Senior M365 Support Engineer

Inter5 IT Solutions Ltd
February 2025 – June 2026
  • Centralized endpoint, identity, network, microservices, and Defender logs in Azure Log Analytics and Microsoft Sentinel.
  • Created KQL dashboards and workbooks for device health, network performance, application crashes, and security incidents.
  • Deployed and tuned Microsoft Defender for Endpoint and Defender for Business.
  • Implemented EDR, ASR policies, and vulnerability-management processes (Reduced critical endpoint vulnerabilities by 43%).
  • Implemented Windows Autopilot and Apple Business Manager onboarding (Reduced deployment time to ~30 mins per device).
  • Developed PowerShell and JSON automation for application packaging and software updates (Achieved 87% fleet patch compliance).

IT Support Specialist

Adroit Technologies Ltd.
December 2021 – January 2025
  • Administered Microsoft 365 services across multiple client tenants (Exchange Online, SharePoint, Teams, OneDrive, Power Automate).
  • Served as senior L2/L3 escalation point for complex cloud, identity, network, and infrastructure incidents.
  • Implemented DLP, data governance, Conditional Access, MFA, and RBAC.
  • Migrated 1,500+ mailboxes from Exchange Server 2007/2010 to Exchange Online.
  • Migrated 3,000+ mailboxes from Google Workspace and IMAP platforms to Exchange Online.
  • Increased Microsoft Secure Score by more than 62% across multiple clients and authored SOPs and runbooks.

Microsoft 365 Technical Advisor

Microsoft
February 2020 – December 2021
  • Provided advanced Microsoft 365 technical support and troubleshooting.
  • Assisted customers with onboarding, connectivity, installation, configuration, and complex support scenarios.
  • Collected logs and technical information for escalation teams and documented issues for product engineering.
  • Managed customer expectations and maintained clear technical communication.

Technical Support Engineer – Microsoft 365

Tek Experts Nigeria Ltd.
March 2019 – January 2020
  • Delivered frontline technical support for Microsoft 365 environments and network endpoints.
  • Provided software installation, configuration, usability testing, and issue resolution.
  • Collaborated with engineering teams on product defects and service improvement.
  • Prioritized incidents and escalated complex infrastructure issues with effective communication.

Credentials

Certifications & Training

Microsoft 365 Certified: Administrator Expert

Microsoft

Microsoft Certified: Identity and Access Administrator Associate

Microsoft

Microsoft Certified: Security, Compliance, and Identity Fundamentals

Microsoft

Microsoft Certified: Azure Fundamentals

Microsoft

AWS Certified Cloud Practitioner

Amazon Web Services

CompTIA Network+ (Training Completed)

CompTIA

IBM Project Management Fundamentals

IBM

Academic Background

Education

2019

Master’s in Engineering Management

Ahmadu Bello University

2014

Bachelor of Engineering in Metallurgical and Materials Engineering

Ahmadu Bello University, Zaria

Get in Touch

Let’s Connect

I am open to connecting with recruiters, employers, technology professionals, and organizations seeking expertise in Microsoft 365, cybersecurity, endpoint management, cloud security, and MSP infrastructure.